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Ercogener >  FAQ - Support >  Subscription and SIM card

FAQ - Frequently Asked Questions

  1. Subscription - What is an APN?
  2. SIM - How can I know if a PIN code has to be entered in the SIM card?
  3. SIM - Can I remove or insert the SIM card if the product is turned ON?
  4. Subscription - How can I know if the calling number is a VOICE or a DATA number?
  5. Subscription - What kind of subscription can I use with a product ercogener?
  6. SIM - Désactiver la demande du code PIN dans la carte SIM

Subscription - What is an APN?

APN means Access Point Name
This is the name of the entry point in the network of your cellular provider
Example: orange.m2m for orange, m2mpremium for SFR, fiproaming.com for Bouygues. The APN available depend on your subscription, please contact your operator.

 

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SIM - How can I know if a PIN code has to be entered in the SIM card?

Send AT+CPIN?  to the modem
Possible responses:
1 - +CPIN : READY (no PIN code or already entered)
2 - +CPIN : SIM PIN (waiting for PIN code)
To enter the PIN code: AT+CPIN="xxxx"

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SIM - Can I remove or insert the SIM card if the product is turned ON?

For the products GenLoc 41e/54e/354e and GenPro 25e/54e/354e, the SIM can be inserted or removed while the product is ON, if the products have an embedded application EaseLoc/ EasePro or EaseIP.
For a GenPro 30e / 40e or GenPro 25e S0502: the SIM card must be inserted before turning the product ON.
IMPORTANT: before removing the SIM card or turn OFF the modem, it is recommended to detach the modem from the operator network with the command AT+COPS=2

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Subscription - How can I know if the calling number is a VOICE or a DATA number?

Activate the type of call identification with AT+CRC=1 ,
Upon receipt of an incoming call to a VOICE number, the equipment returns:
 +CRING : VOICE
Upon receipt of an incoming call to a DATA number, the equipment returns:
 +CRING : REAL ASYNC

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Subscription - What kind of subscription can I use with a product ercogener?

ercogener recommends to use M2M subscriptions which are dedicated to communications between machines.
Beware of "general public" offers that are dedicated to the non-professional use of mobile phones.
This kind of offers can have operating restrictions.
See the general terms of use of the operators' offers.

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SIM - Désactiver la demande du code PIN dans la carte SIM

Pour désactiver le code PIN, rentrer tout d'abord le code PIN : AT+CPIN="xxxx"
Attendre l'initialisation de la SIM (quelques secondes)
Rentrer la commande de désactivation de la carte SIM: AT+CLCK="SC",0,"xxxx"

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