FAQ - Frequently Asked Questions

Select the pilot file on our website (MdmErcoGener2017.zip).
Extract the file INF.
Start the installation of the equipment.
Select the file INF.
Select the product

Start >>> Control Panel >>> Network and Sharing Center >>> Change adapter settings >>> Right-click on Local Area Connection >>> Properties >>> Protocol IPV4 >>> properties >>>
Click on "use the following IP address"

Start >>> Control Panel >>> Network and Sharing Center >>> Change adapter settings >>> Right-click on Local Area Connection >>> Status >>> Details
This is more or less the same for other Windows versions.

On Windows, start a DOS command prompt or click on Start, and Search programs and files, and CMD

The configuration of a product ercogener is done with an AT command set and an emulator software also called "Terminal", or Terminal TTY / VT100. The link between the product and the Terminal is generally done with a RS232C serial link.
Different tools are available like Windows HyperTerminal or TeraTerm.
For a software update, most of our products require a Terminal with the protocol 1K-XMODEM

For each product, an AT Command List is available. You can also read the Application Notes available.
For the application EasePro (available on GenPro 25e/54e/325e/354e), you can use the configuration tool EasePro_Config

It is possible to modify or reconfigure remotely a GenPro or a GenLoc by sending AT commands by SMS. The SMS is protected by a password.
For this, see the "AT Command List" of the product.

It is possible to update remotely (DOTA) the applications EaseIP, EasePro, EaseLoc. This requires a SIM card activated in packet mode (2G/3G) and a FTP server where the new version of the application will be placed.
To start a DOTA, please contact us.

Pour recharger la configuration usine sur un GenPro 25e /325e 54e /354e ou GenLoc 41e / 341e / 54e / 354e , envoyez la commande AT+EGMFLH=3
Attention, cette opération effacera tous les paramètres ainsi que les données stockés dans le produit.