Nos produits sont conçus
et fabriqués en France






Support and Services


Extension of warranty 1 - All products Genxxx and EG-IoT

Réf. : PRESTEG000001
Extension of 1 year of warranty

Extension of warranty 3 - All products Genxxx and EG-IoT

Réf. : PRESTEG000003
Extension of 3 years of warranty

Support for advanced configuration of a product ercogener EG-IoT

Réf. : PRESTST101001
In contact[ex](1)[/ex] with our experts, you will be guided through the installation, the wiring, and the presentation of the EG-IoT configuration interfaces (configuration tools / web interface). ||[ex](1)[/ex]Phone contact and/or TeamViewer™ session

Support for advanced configuration of a product ercogener Genxxx

Réf. : PRESTST100001
In contact[ex](1)[/ex] with our experts, you will be guided through the installation, the wiring, the use of AT commands and the presentation of the configuration interfaces (configuration tools / web interface). ||[ex](1)[/ex]Phone contact and/or TeamViewer™ session

Training on EGM development platform

Réf. : PRESTFM200000
Customised training with our experts lasting 1 or 2 days on our premises (or, videoconference: coming soon)||This training includes 10h of support.||After these 10H : access to the support only via email. Code analysis not included.